FREQUENTLY
ASKED QUESTIONS
What services do you offer?
We provide a wide range of electrical services including:
•Emergency electrical repairs
•Electrical installations
•Electrical maintenance
•Lighting installation and repair
•Circuit breaker panel upgrades
•Wiring and rewiring services
•Electrical safety inspections
Visit our services page to find out more.
Do you offer 24/7 emergency services?
Yes, we are available 24/7 for emergency electrical services. Whether it's late at night or during a holiday, our team is ready to respond to your electrical emergencies promptly.
How quickly can you respond to an emergency call?
Our goal is to respond to emergency calls within 30 minutes to an hour, depending on your location and the current demand. We prioritise urgent situations to ensure your safety and get you back up and running as fast as possible.
Are your electricians licensed and insured?
Yes, all our electricians are fully licensed, insured, and highly trained. We carry all the relevant insurances. We adhere to the highest industry standards to ensure quality and safety in all our services.
What areas do you serve?
We serve the whole of the UK. Our engineers are based in Suffolk but complete works throughout.
How much do your services cost?
Our pricing varies based on the specific service required. For installations, we provide an upfront estimate before starting any work. We strive to offer competitive and transparent pricing.
Can you help with electrical upgrades and renovations?
Absolutely! We assist with electrical upgrades, renovations and new installations for both residential and commercial properties. This includes upgrading electrical panels, installing new lighting fixtures and rewiring for remodels.
What should I do in case of an electrical emergency?
In case of an electrical emergency, such as a power outage, electrical fire, or exposed wiring, follow these steps:
1.Turn off the main power supply if it is safe to do so.
2.Avoid touching any exposed wires or electrical equipment.
3.Call our 24/7 emergency line immediately at [01473 741011].
4.Wait for our licensed electrician to arrive and handle the situation.
Do you offer free estimates for non-emergency work?
Yes, we provide free estimates for non-emergency electrical work. Please contact us to schedule an appointment and we will assess your needs and provide a detailed quote.
How can I schedule a service appointment?
You can schedule a service appointment by:
•Calling our customer service line at 01473 741011
•Sending an email to info@dpmipswich.co.uk
•Filling out the contact form on our website.
Do you offer any warranties or guarantees on your work?
Yes, we stand by the quality of our work. We offer warranties on parts and labour for all our services. Specific warranty terms will be provided at the time of service.
Can you install energy-efficient lighting and systems?
Yes, we specialize in installing energy-efficient lighting and electrical systems. We can help you reduce your energy consumption and save on utility bills with modern, eco-friendly solutions.
How do I know if I need an electrical inspection?
You might need an electrical inspection if:
•Your property is over 25 years old.
•You’ve recently purchased a home.
•You’re experiencing frequent electrical issues (e.g., tripped breakers, flickering lights).
•You’re planning a major renovation or new installation.
•You want to ensure your home’s electrical system meets current safety standards.
Are you available on holidays?
Yes, our 24-hour electrical services are available every day of the year - including holidays. Electrical issues can arise at any time, and we are always here to help.